FREE shipping on all US orders over $50!

Shipping Policy

Shipping Rates


Domestic

Orders over $50: FREE USPS First-Class (2-5 business days)

Orders under $50: $4.99 USPS First-Class (2-5 business days)

USPS Priority w signature: $10 (1-3 business days)

PLEASE NOTE: Use of a coupon code may bring your order under the $50 subtotal and will be charged shipping.

*This timeline is a USPS estimate and is not guaranteed.  On rare occasion, orders will be delivered outside of the projected timeline.

We ship all orders from our warehouse in Hannibal, OH.


International

All orders outside the US: $35 USPS Priority International (6-10 business days)

The customer is responsible for all international taxes and customs duties owed.

 

All orders are processed in 1-3 business days, if not sooner.

All orders are shipped on business days (Monday-Friday) excluding holidays.

Some items are available for pre-order, in which case, the estimated time until dispatch will be available in the item details.  This is only an estimate and maybe sooner/later depending on availability.

bug + bean kids is not responsible for packages once they have been scanned and delivered.

 

Your order says it has been delivered and you say it was not.  Unfortunately, this is an issue that only you can resolve.  We recommend going to your local USPS office and asking your postal delivery person if they remember delivering the package.  90% of the time, it is either at the local post or was delivered to a neighbor by accident. We cannot refund or send a new order if your tracking says it has been delivered.

Can I update an address if I entered the incorrect one at checkout?  If you email us before your order has been shipped, we will revise this for you at no cost.  If your order has already been shipped, we can only resend the order once the original package has been returned to us.  To reship the order, we will issue a shipping invoice. We will not refund or reissue a new package until the original has been

TRACK MY ORDER

Track my order is a third party provider.  Any information regarding tracking should be deferred to the original logistics provider (i.e USPS).